Lack of Notice Survey
Please only fill out this survey if you have not received a notice of your class status or decision/ revise and resubmit notice on your application by the deadlines described in our
Sweet FAQs
. This survey is not related to the delivery of relief.
First Name
Last Name
Email Address:
Borrower defense claim ID (also known as application number). If you don’t know this number, call the Borrower Defense hotline at 1-855-279-6207 from 8 AM- 8 PM EST.
8 characters left.
School for which you applied for borrower defense:
If you have submitted a borrower defense application for more than one school, fill out this form separately for each individual borrower defense application you have submitted.
If your school is not on the list, please enter "Other"
If other, please describe:
When did you apply for Borrower Defense?
2015
2016
2017
2018
2019
2020
2021
January 1, 2022 - June 22, 2022
June 23, 2022 - November 16, 2022
Have you received a notice from the Department of Education stating that your Borrower Defense application has been approved under the Sweet settlement?
Yes
No
The Department of Education has until January 28, 2024 to effectuate settlement relief for Sweet class members in the automatic relief group. If you have not received your discharge and, if applicable, refund by then, please
please return to fill out this form at that time
.
If you are reaching out because you have not yet received a notice from the Department of Education confirming your eligibility for settlement relief,
please note that this notice may have been sent to an email you no longer have access to or your spam folder
. Before submitting this survey, please search every email inbox you have access to for an email from noreply@studentaid.gov with the subject “Approval of Your Borrower Defense Case Under Exhibit C of the Sweet v. Cardona Settlement.” If you are unable to locate a notice after searching for it, please submit this survey.
Did you receive a decision or a revise and resubmit notice on your BD application?
Yes, I received an approval
Yes, I received a revise and resubmit notice
No, I have not received a decision or a revise and resubmit notice
If you are reaching out because you have not yet received settlement relief,
please note that the Department of Education has one year from the date of decision to effectuate full relief.
As such, we will not respond individually to these inquiries.
If you received a “revise and resubmit” notice, this means that you are in the decision group and the Department of Education determined that your application did not meet the standards for approval under the streamlined procedures. This notice should explain why your application was not approved and provide examples of successful applications.
(If the notice you received did not include this information, please share that with us in response the following question)
. You will have six months from when you received this notice to submit a revised borrower defense application to the Department. If you submit a revised application, the Department will have six months from when you submit to either grant relief or issue a final denial notice. If you choose not to resubmit, your notice will convert to a final denial upon the expiration of the six-month resubmission window. If your application is denied, you have the right to challenge that denial in federal court.
Did the revise and resubmit notice you received include an explanation of why your borrower defense application was not approved and provide examples of successful applications?
Yes
No
If not, please upload a screenshot of the revise and resubmit notice you received.
If you are reaching out because you have not yet received a decision or a revise and resubmit notice from the Department of Education, please note that this information may have been sent to an email you no longer have access to or your spam folder.
Before submitting this survey, please search every email inbox you have access to for an email from noreply@studentaid.gov and look for one of the following subject lines: “Sweet v. Cardona Settlement: Borrower Defense Notice to Revise and Resubmit,” or Sweet v. Cardona Settlement: Borrower Defense Notice of Approval.” If you are unable to locate a decision after searching for it, please submit this survey.
If you submitted your BD application between January 1, 2018, and December 31, 2018, you should receive a decision or revise and resubmit notice by January 28, 2024. If you have not, please return to fill out this form at that time.
If you submitted your BD application between January 1, 2019, and December 31, 2019, you should receive a decision or revise and resubmit notice by this July 28, 2024.
If you have not, please return to fill out this form at that time.
If you submitted your BD application between January 1, 2020, and December 31, 2020, you should receive a decision
or revise and resubmit notice
by
January 28, 2025
.
If you have not, please return to fill out this form at that time.
If you submitted your BD application between January 1, 2021, and June 22, 2022, you should receive a decision or revise and resubmit notice by
July 28, 2025.
If you have not, please return to fill out this form at that time.
Have you received a notice from the Department of Education confirming your post-class status?
Yes
No
If you are reaching out because you have not yet received a decision and/or relief, please note that under the settlement,
the Department of Education has until January 28, 2026 to issue decisions to Post-Class Applicants
. As such, we will not respond individually to these inquiries.
If you are reaching out because you have not yet received a notice from the Department of Education confirming your post-class status,
please note that this notice may have been sent to an email you no longer have access to or your spam folder
. Before submitting this survey, please search every email inbox you have access to for an email from noreply@studentaid.gov with the subject “Sweet v. Cardona Settlement Post-Class Applicant Borrower Defense Notice.” If you are unable to locate a notice after searching for it, please submit this survey.
If you say yes to the Privacy Act Waiver below, we will inquire with the Department of Education about your status.
In accordance with the Privacy Act of 1974, the Department of Education cannot release any information regarding you to anyone without your written consent. Do you consent to us sharing the information you’re submitting here with the Department of Education, and to the Department of Education sharing with us any information they’re able to discover about the status of your application?
Yes
No